The Step By Step Small Business Guide To Setting Up And Implementing Cloud Phone Systems With Enterprise Features
If you are a small business owner, sometimes it can be costly to get the same tools for your business that enterprises have. Therefore, you will want to consider solutions like cloud-based phone systems that can give your business the tools you need to succeed. It is important to know the steps you need to take to set up a cloud-based telephone system for your business needs. The following guide will help walking through the process of setting up a cloud-based phone system with the enterprise features you need:
Evaluate the Needs of Your Business and Decide on the Right Cloud-Based Phone Service
It is a good idea to start with your phone system upgrades by evaluating the needs of your business. Determine the phone numbers and extensions that the service will need to support. In addition, consider the enterprise integrations like answering, call forwarding, and messaging and mail services. Determine the services you need and choose a cloud phone system plan that supports all the features you need.
Setting Up the Phone Numbers, Switches, and Extensions That You Will Need for Your Business
There are also a lot of phone numbers and switches that you are going to need for your business. You will want to choose the numbers and consider toll-free solutions if your business does calls nationally. In addition, you may need switches and extension services for different departments and work needs. Add the extensions to the different areas of your business where you need to use them.
Adding the Right Automated Answering Services and Forwarding to Get More from Your Phone System
One of the biggest benefits of cloud-based phone systems is that they give you a solution for automated answering services. For the most basic phone services, these are pre-recorded messages that you record on your own. If you want to invest in enterprise features, there are also options for live answering services. In addition, consider options for call forwarding that can transfer calls when no one is in the office.
Setting Up the Mail and Messaging Services You Want to Have Integrated into Your Phone System
There are also mail and messaging services that you will want to have integrated into your business phone system. You may want to have options like customer service messaging apps that are integrated into the cloud-based phone service as well as support for email and documents that you need to make business transactions.
Starting the Transition from Traditional Phone Systems to Cloud-Based Services with Enterprise Features
Once you have all the services, numbers, and extensions set up, you will be ready to make the transition from a traditional system to cloud-based phone service. If you are going to be changing the numbers of your business, you will want to gradually do the transition from the old phone system to the new one. If you are using the same numbers, the transitions are straight forward, and you just have to move the phone system to the new cloud-based service.
These are the steps you will need to go through to set up the right enterprise features you need to grow your business. If you need help getting the right features for your small business phone system, contact cloud-based phone services to begin setting up these services and start expanding into different markets.